TVH
About our Customer
TVH is a global market leader in the distribution of replacement parts and accessories for material handling, industrial vehicles, and internal handling equipment. The company also specializes in the sale and rental of new and second-hand forklifts and aerial work platforms.
TVH operates under two main business units:
- TVH Parts – focused on replacement parts
- TVH Equipment – focused on equipment sales and rentals
The Challenge
- Increase automation in critical logistics processes: receiving, picking, and delivery.
- Address a shortage of internal developers.
- Integrate external team members into the existing development workflows.
- Support migration to different tools integrated in the ecosystem.
- Upgrade from Classic Appserver to OpenEdge 12 and PASOE.
Technology Stack
- Progress OpenEdge with ADM2 Framework;
- JIRA for issue and project tracking;
- Side projects with Java and React.
Team Structure & Methodology
Wayfare extended the TVH development team, collaborating closely with the Belgium-based internal teams. The teams adopted Agile practices to ensure seamless integration and ongoing process optimization.
Key collaborative initiatives included:
- Deep dive into the ADM2 framework;
- Process flow mapping across application modules (receiving, picking, packing, delivery, sales, etc.).
Achievements
- Stronger understanding of the ADM2 architecture and the application ecosystem;
- Visual documentation of application functionality across different logistics processes;
- Seamless integration of the external team into the Belgium-based team;
- Successful extension of the capacity, currently supporting 5 TVH squads. The ramp-up was a joint effort of Belgium and Romanian team members, leveraging the knowledge of current experienced team members.
KPI-Driven Results
Sprint readiness issues capped at < 15%
Production hotfixes limited to 1/month Reopened issue rate below:
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- 25% during system tests
- 10% during acceptance tests
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Sprint completion efficiency > 85%
Monthly bug-related changes < 10%
Unforeseen system unavailability < 5%/month
SEE HOW WE WORK.
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